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Extension Support

You have question, we have answers. If you are having trouble with one of our extensions let us know and we'll help you out.
  1. Matt
  2. Documentation
  3. Wednesday, 08 February 2017
NS Download Shop contains a Component, Modules and Plugins. All of the extensions are bundled into a single installation package so you only need to install one file.

1. Before you begin be sure that your website and hosting environment meets the minimum requirements to run NS Download Shop.
Minimum Requirements

  • Joomla! 3.6+
  • PHP 5.6+
  • MySQL 5.1+
  • Apache 2.x+ or,
  • Nginx 1.0+ or,
  • Microsoft IIS 7+

Note Joomla 3.4.1 and 3.4.2 contain bugs that prevent some extension from functioning properly. It's recommended you update to the latest Joomla version if you haven't already.

2. Login to the backend of your Joomla website.

3. Create a backup of your website. As with installing any new extension on your site you should ALWAYS take a fresh backup of your website. We recommend using Akeeba Backup.

3. Navigate to Extensions > Extension Manager


a. Click the Browse button
b. Locate and select the nsdownloadshop_vX.X.X.zip file, then click the Open button
c. Now you should be back to the main Upload & Install Joomla Extension screen. Click the Upload & Install button.

If you receive any errors please check the Troubleshooting category in our knowledge base. If you can't find a solution there be sure to open a support ticket and we'll help you out.

The next step is to enable the NS Download Shop Helper Plugin.
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