• Call Us
  • 360.322.4907 or 610.562.2900

Monday - Friday ( 10.00 - 17.00 EST / 07.00 - 14.00 PST )

Extension Support

If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Eric Gotfrid
  2. Technical Support
  3. Friday, 08 February 2019
I recently did all the updates on the site I use your plugin for and since I have, the forms no longer send email receipts. Here are the details:
Updated Joomla and supporting plug-ins including what I thought was yours but instead was the RSJ version. Once there stuff was installed I got constant errors about filling out entire form, could not clear it and rather than waiting for RS I deleted it and re-installed yours. Forms now flow through to stripe but the email is not sent to the admin email addresses.

I have two forms that are acting exactly the same, both worked prior to updates. Any guidance you can provide would be awesome!
  1. https://dreammachines.miramarevents.com/vendor-application, https://dreammachines.miramarevents.com/food-vendor-application
Sorry, the discussion is currently locked. You will not be able to post a reply or a comment at the moment.

Support is currently

Support Forum

  1. 0 subcategories
NS FontAwesome Pro
  1. 2 subcategories
Stripe for RSForm Pro
  1. 2 subcategories
Stripe for RSMembership
  1. 2 subcategories
Stripe for RSEvents
  1. 2 subcategories
NS Members Only
  1. 2 subcategories
NS Mail Template
  1. 2 subcategories
Bitcoin for RSForm Pro
  1. 2 subcategories
NS Share Intent for Zoo
  1. 2 subcategories
NS Name Split
  1. 2 subcategories
NS Formula
  1. 2 subcategories
NS MeetUp
  1. 2 subcategories
NS Nerds
  1. 2 subcategories
NS DownloadShop
  1. 2 subcategories
NS Recipe
  1. 2 subcategories
CiviCRM for RSForm
  1. 2 subcategories
Marysville, WA 98270 United States
(360) 322-4907
Hamburg, PA 19526 United States
(610) 562-2900