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Extension Support

If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Roberto Samayoa
  2. Technical Support
  3. Tuesday, 14 January 2020
Hi, this is regarding RSMembership: While on test mode I am successfully getting a payment done and creating a new user back at joomla, however it is not connected to my product/membership it just successfully makes a $9.99 single charge. I called stripe and they tried to help and were left with the same questions I have: Where do I input the specific "plan ID" right now it only makes a $9.99 payment without it being recurring -- which is how the product is set up on stripe. Also the user is not logged in after making the payment, the user is for now sent to a temp thank you page where I ask them to log in.
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