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Extension Support

If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Brandon Ledford
  2. Technical Support
  3. Wednesday, 18 April 2018
Hi, I just installed the Stripe plugin for RS Membership and I'm noticing a few issues.

I've configured as directed in the documentation. I'm currently using the test api keys.

Everything looks good all the way to checkout. I click pay with card and the stripe popup appears. Enter details and it appears to process correctly, but...

1.) I'm redirected to a 404 error page, rather than the payment success page I have setup on the RS Membership Plan.

2.) After checking the joomla backend, no new user is created. (I'm assuming using the test api keys wouldn't casue this).

3.) Looking at, I see a new customer was created with all my details, but no payment is processed, nor is a subscription created. Only the customer is created.

Please advise what I might be missing here.

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