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If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Aloklub
  2. Technical Support
  3. Thursday, 19 April 2018
Good Morning

I have a problem with the Stripe payment plugin for Rsmembership.

I have integrated the payment with Stripe to upgrade the Rsmembership account type.

The transaction is completed correctly (it arrives at the confirmation step in which it is said that the user will receive an email to confirm the upgrade of the account), but the email to activate the account does not arrive.

I followed the instructions: https://nswd.co/my-account/documentation/item/stripe-2 for the integration of the plugin in Stripe, but the payments do not arrive and the confirmation emails arrive despite reaching the last step in the Upgrade process.

What could be the problem? Thank you very much for your attention.

Best regards.
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