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Extension Support

If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Bjoern
  2. Technical Support
  3. Wednesday, 24 May 2017

I have a problem. If I activate the editor JSN PageBuilder 2 on my site where the NS DownloadShop is installed than I get the following error message if I open a produkt in the backend: "1146 Table 'MYDATABASE_neu.#__' doesn't exist"!?!

After deactivating the system plugin of the JSN PageBuilder 2 - Editor, the shop works fine again.

Do you know why?

Is there a solution to get both running? Because if I deactivate the JSN PageBuilder 2 system plugin plugin the articles wouldn´t shown correctelly in frontend at that time. So the users can´t see my site correctelly if I fill in products into the NS DownloadShop!

It would be nice if you can help me because I would use your shop and not QuickSell File Seller or SmartSeller, because they must be integrated via code into the articles.

Thanks forward.

Oh, please think about the integration of tax rates into the shop, too in the next updates!

Best Regards,
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