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Basic Troubleshooting


NS Recipes Troubleshooting

Mainly, bugs can find their sources in databases, in source code, in technical requirements, and in Javascript.

Is it a Javascript Error?

All web browsers show you minimum information about the errors they encounter. When Javascript code breaks down, you can get a message from the browser console.

Is it a Database Error?

In Joomla, database errors can be displayed on the screen or in the debug console.

Steps To Follow

  1. First, gather maximum technical information:
    NSrecipes version
    Can be found in Extensions > Manage
    Joomla version
    System > System Information
    PHP version
    System > System Information > PHP Settings
    mySQL version
    System > System Information
  2. Then, turn your server on debug mode, and maximum error reporting.
    System > Global Configuration > System > Debug Settings AND System > Global Configuration > Server > Error Reporting
  3. Reload the concerned page
  4. Copy paste the error message in your forum post
Tip! Posting this information in the forums help us identify and find solutions to your bug faster. 
Firefox Javascript Error ConsoleJoomla Debug ConsoleJoomla System Information
  • Thursday, 20 July 2017

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