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If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Shane McMenamin
  2. Technical Support
  3. Monday, 30 October 2017
Hi... with your plugin installed, I get a white screen instead of the site loading. The error displayed is:

Fatal error: Cannot declare class JModuleHelper, because the name is already in use in /home/xxxxxx/public_html/http://blackwoodfire.co.uk/plugins/system/jsntplframework/includes/core/j3x/jsntplmodulehelper.php on line 24

There seems to be a conflict with the template framework.

I had this issue a few weeks ago but an update of your plugin solved the issue. I have updated it again today and the issue has reappeared. I've unpublished the plugin for how. Hopefully you can advise me on a fix.

Many thanks,

Shane
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