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Extension Support

If you are having trouble with one of our extensions and can't find help in the documentation, let us know by posting below.
  1. Bjoern
  2. Technical Support
  3. Friday, 26 May 2017
1. Where can I find my Update / Support Key? In my user account is only written "Your Key" but without the key itself!

2. Is it possible to get an invoice template, that I can insert (copy & paste) into the components config under "Invoices"?

3. Where exactelly can I change the height of the product details popup that is shown in frontend?
Because my product details popups are only about 100px height!?!

4. How can I create bundled products? Is it possible?
For example it should be possible to sell some MP3-files separatelly, or all MP3´s of an album in 1 bundle (This album includes MP3 No.1, No.2, No.3,...).

5. Is it possible the create parent products with some child products?
If you click on a parent product the product should open and all related childs should be shown to choose. If you choose a child product the description and the images of the child product should be shown than.

6. Is it possible to make related products, which will be shown the users if they look at on product (cross-selling)?

7. When do you insert the possibility to save tax rates?

8. Is it possible to get the shop download files outside the sites root?

9. Is it possible to insert more payment gates (like Skrill, or Clickbank)?

Please answer me on my questions before I decide to fill the shop with all my products!

Thanks forward.

Best Regards,
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